Privacy Policy

Last updated: October 11, 2026

Fresh Frames Window Cleaning ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you use our website or request our services, and how we use it.

Information we collect

When you request an estimate or contact us, we collect the information you provide — such as your name, phone number, email address, and property address. We may also collect basic, non-identifying analytics about how visitors use our site.

Facebook and Instagram lead forms

If you fill out one of our forms on Facebook or Instagram, Meta sends us what you entered: your name, phone number, email address, your home address if the form asks for it, and your answers to the form's questions (such as which services you want, when that service was last done on your home, the approximate size of your home, and when you want it). We use it to give you the estimate you asked for and to follow up with you about it. When a request becomes a booked job, we may tell Meta that it did (using a scrambled version of your contact details) so it can improve how ads are shown.

Calls, texts, and emails

When you ask for an estimate, a member of our team will contact you about it by phone call, text message, or email. You can ask us to stop at any time: tell us on the call, reply to our text or email, or write to us at the address below.

How we use your information

We use your information solely to respond to your request, provide and schedule our services, send you estimates and follow-ups, and improve our service. We do not sell your personal information.

Sharing

We may share information with trusted service providers who help us operate our business (such as scheduling or communication tools), only as needed to serve you. We may also disclose information if required by law.

Your choices

You may opt out of marketing communications at any time. To request access to, correction of, or deletion of your information, contact us at admin@freshframeswindows.com.

Contact

Questions about this policy? Reach us at admin@freshframeswindows.com or (561) 957-4186.